Disclaimer of this dental practice, employees, Drs., Dr., and affiliates.
This dental practice, employees, Drs., Dr., and affiliates expressly disclaims all warranties and responsibilities of any kind, whether express or implied, for the accuracy or reliability of the content of any information contained in this Web Site, and for the suitability, results, effectiveness or fitness for any particular purpose of the services, procedures, advice or treatments referred to herein, such content and suitability, etc., being the sole responsibility of parties other than the practice and affiliates, and the reliance upon or use of same by you is at your own independent discretion and risk.
Results may vary in individual cases. Photos on this website may be stock photography or generic photos of people which are not patients of this dental practice, employees, Drs., Dr., or affiliates. Testimonials on this website may be from people who are not actual patients of the practice.
This web site is provided for information and education purposes only. No doctor/patient relationship is established by your use of this site. No diagnosis or treatment is being provided. No guarantees or warranties are made regarding any of the information contained within this web site. This web site is not intended to offer specific medical, dental or surgical advice to anyone.
This practice has made and will continue to make efforts to include accurate and current information on this Web site. However, the materials in our Web site are provided “as is” and to the fullest extent permissible pursuant to applicable law, this practice disclaims all warranties, express or implied, including, without limitation, implied warranties of merchantability and fitness for a particular purpose. This practice does not assume any responsibility or risk for your use of the Web site. This practice does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected or that our Web site or server that makes such sites available are free of viruses or other harmful components. The Information Providers cannot and do not guarantee or warrant that files available for downloading from this Service will be free of infection or viruses, worms, TroJudd horses or other code that manifests contaminating or destructive properties. This practice does not warrant or make any representations regarding the use or the results of the use of any of the materials on our Web site in terms of their correctness, accuracy, reliability, completeness, timeliness or otherwise. None of the information contained in this Web site shall be construed as an indication of this practice’s views, opinions or recommendation or endorsement thereof. Except as specifically stated otherwise, this practice does not endorse, operate, control or assume responsibility for any product, brand, method, treatment, information or services on the Web site, in any way. You should never disregard medical or dental advice or delay in seeking it because of something you have read here.
This disclaimer applies to all pages of this website.
Now on this site there are both positive and negative reviews of him. The positive reviews often talk about things that are of relatively little concern to me - like how polite his staff are (which they are). And the negatives seem either irrelevant to the practice of dentistry or over the top in their negativity.
I called my sister, an MD who can also be found on this site (see Dr. Astrid Sjodin), and asked her what she thought. Her advice was that I should meet the doctor and judge for myself. She said that when people write these reviews they tend to do so in an emotional state; both negatives AND positives should not be given undue weight. So on that note, let me offer as objective an opinion of my experience with Dr. Gelfand as I can:
Before contacting him, I googled his name and found that he actively engages in online peer forums. I read questions he had that indicated both insight and appropriate deference in his discussions. I like that. Evidently he would seek to keep his knowledge and skills current through constructive discourse with his fellow dentists.
He was able to see me the day I contacted his office… I actually went the following day. Other dentists wouldn’t see me for over a month.
I went in for a free consultation and he was generous with his time although at first he seemed a bit guarded - as was I. Most of the time dentists come across to me as hustlers with dollar signs in their eyes. I tend to see them as a necessary evil. I imagine that Dr. Gelfand understands this sentiment and knows to mitigate it - he did so quite effectively. No disingenuous coddling or arrogance. He took a couple of X-Rays and explained what he was seeing AND what he wasn’t sure about based on the X-Rays alone. These were to do with my bone density and a dark splotch that might indicate an issue. He told me of the option to do an MRI but felt it was overkill.
I raised the question of why he was so much more affordable than other dentists. His explanation was wholly satisfying. I made it crystal clear to him that while, like everybody else, I wanted to save money, the cost was not my primary concern. I wanted quality work more than a bargain and was prepared to pay more to assure this. I’m paying out of pocket but for this need, my pockets are deep enough to adopt such a posture.
I went in with the expectation that I would need four implants. He declared that I only needed three as one tooth (one which has long been dead thanks to a rough and tumble youth) had a solid root that would negate the need for an implant there.
I scheduled the implant work the following week (yesterday as I write this). I chose not to get a sedative as I’m not a particularly nervous patient. I’ve been in the chair too many times to worry. He numbed my mouth up - the whole process was virtually painless. He was careful to ask about my comfort level and respond with additional numbing when I needed it. It seems I burn through local anaesthetic quite quickly. After the treatment and the next day (today), there was no pain and no other complications such as bleeding. During the surgery, he checked the concerns mentioned in point 3 above and affirmed that all was well.
He scheduled one follow up appointment in two weeks and, provided all was well, he would not see me again for another 5 months when it would be time to put the crowns on the implants. This is how implants work. They need time for bone to grow in.
Prior to starting any work he had me read and sign a detailed statement of work, description of the risks, and exactly what everything would cost. I clarified that any complications resulting from errors in his work would be dealt with by him at no additional cost to me. I was given all the time I needed to carefully read this document and was invited to ask any questions about it.
He verbally instructed me on after-treatment care and then provided me with the same in writing along with prescriptions for some meds should I need them. I’m taking the antibiotics to be on the safe side but I don’t need the painkillers.
When he was done with the work, I paid him exactly what was agreed.
I have no complaints about the work Dr. Gelfand has done. I am very happy - as is my young daughter who was fascinated by my Emailed X-Rays and ran around showing everybody. Now I practically invited him to pad his billing (see points 4 and 5 above) but he did no such thing. I am certain my regular dentist back in New Brunswick would have found any excuse to do extra work no matter how unnecessary. Dr. Gelfand is professional and honourable. I’m relieved I went with him. Of course I’m not done with my treatment yet but the trickiest part is over. I’m confident it will continue to go well.